In Windows 10, when using a Bluetooth mouse, you will likely see issues such as stuttering, lagging, or freezing when you try to move the pointer. If you leave the computer, when you come back, you may even notice that the mouse will completely stop responding. If you experience any of these connectivity issues when using a Bluetooth mouse, the device probably has an Intel wireless Bluetooth chip and is configured to save power. In this guide, you will learn the steps to fix stuttering and other problems when using a Bluetooth mouse in games and Windows.
To troubleshoot mouse issues while using Bluetooth, do the following:
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After completing the steps, the mouse should start working normally. This should correct not only stuttering but also lags, freeze and prevent the mouse from not responding. While these instructions should solve common connectivity issues with the Bluetooth mouse, they may not work in all situations.
The mouse is an important part of your computer system, and when that mouse has problems it is important to get them fixed as quickly as possible. Several things can cause a mouse pointer to behave strangely, and it’s important to work through each of those possible causes one by one.
If using a wireless mouse, change the batteries. The batteries in a wireless mouse generally last a long time, especially if you are using rechargeable batteries. But once the battery begins to decline, the batteries will lose power very quickly. If you are using a wireless mouse and the cursor begins to stutter and jump, the chances are that replacing the batteries will fix the problem.
Move the wireless transmitter to another USB port. Problems with the wireless transmitter can cause the mouse pointer to stutter and jump. Moving the transmitter to another port will often solve this problem.
Right-click the “My Computer” icon on your computer desktop and choose “Properties” from the menu. Click the “Hardware” tab and click the “Device Manager” button. Navigate to the mouse entry in the hardware device list, right-click and choose “Update Driver” from the menu. Allows the operating system to search and install the latest driver for your mouse model.
If you are not using a mouse pad, carefully clean the hovering surface. If you are using a mouse pad, shake any dust or dirt off it to ensure the surface is perfectly smooth. Any imperfections on the surface could cause the mouse pointer to behave strangely. To clean the surface of the mouse, hold a clean cloth over the opening of an isopropyl alcohol bottle and soak the cloth. Then, wipe the entire surface with the alcohol-soaked cloth and allow the surface to dry before using the mouse again.
Click the “Start” button and select “Control Panel” from the menu. Double click the “Mouse” icon and click the “Mouse Pointer” tab to adjust the mouse speed. If the mouse speed is set too fast, it can cause the mouse pointer to stutter or hiccup. It may take a few tries to get the speed just to the right, so just move the slider and test each new setting.