Working with people with challenging behaviour

Learning the skills to work with people who have challenging behaviour is not an easy task to master.  In fact you need to come to the work with certain personality traits already in your makeup.  The essential Skills that we will be looking at here are not always able to be taught. A Challenging behaviour training course from a supplier like https://www.tidaltraining.co.uk/learning-disability-training will help to give you the skills required.

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Probably the most important element of the training and skills needed is the ability to calm down situations and to resolve any conflicts that happen either between yourself or the person and a third party.  This involves the use of such things as active listening and developing your communication skills so that the person with challenging behaviour feels they can be heard.  You can also quickly provide solutions to problems which will show that person that you are concerned about their well-being and the right result for them.

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The basis for much of this lies within your ability to show empathy and compassion towards the person who is undergoing these issues.  The behaviour that they are exhibiting is not necessarily a choice but the result of some underlying trauma that needs to be addressed.  Having the knowledge of certain behavioural triggers and being able to work with others as a team will enable you to gain the right approach towards how someone with challenging behaviour needs to be cared for.